Warranty Information

Smartech Transmissions strives to maintain an incredibly low comeback ratio, but nothing is perfect in this world. You can feel safe knowing every unit is backed by a strong warranty.

The Coverage

Our warranty is a limited liability that covers a 12 month/unlimited miles nationwide. 24 month/unlimited miles additional coverage is available for an additional $200.00 or 36 month/unlimited miles additional coverage is available for an additional $300.00. 

We will cover up to a $60.00/hr. labor rate with a capped maximum payout of $250.00 including fluid. Please note ALLDATA labor guide is the only book time accepted for calculating labor hours.

This Warranty exclusively covers the specific transmission installed in the vehicle and is TRANSFERABLE from the original retail purchaser. The Warranty coverage is from the date of sale and mileage calculation begins from the mileage of the original installation. Please note repair or replacement does not extend the Warranty beyond the original period.

Smartech will repair, replace or refund a pro rated amount of the original purchased price of the transmission at its sole discretion, if the transmission is found to be defective in design, has a part failure or poor workmanship and is subject to the following terms, conditions, and limitations:

This Warranty covers all eligible parts, fluid, and labor at approved labor rates. Please note any costs over the capped amount of $250.00 are the responsibility of the vehicle owner. Any shipping charges incurred outside of the free shipping area is sole responsible of the customer including return shipping of the core.

To the extent allowed by law, damages are limited to the original purchase price.

Unlimited Mileage

Nationwide Coverage

Transferrable

Free Tech Support

The Fine Print

Our Warranty does not cover the following:

  • Vehicle damage due to improper installation of transmission.
  • Transmission damage due to installation error, misuse/abuse, accident, alteration, or lack of maintenance.
  • Towing or rental car reimbursement.
  • This Warranty does not cover parts or components that are replaced as part of normal maintenance, cosmetic, or parts or components related to, but not part of, the transmission (including damage to the unit that may be caused by those related parts or components).
  • This Warranty does not cover failure due to installation error or any unauthorized disassembly/repair, abuse, misuse, contamination, modification of transmission and/or vehicle (beyond OEM specification) lack of proper maintenance, overheating, neglect, accident or vandalism.
  • Use of vehicle in racing events, off-roading.
  • Use of vehicle for business purposes or other than originally intended or authorized, or any other condition.
  • Freight costs to the repairing facility or core return if applicable.
  • Loss of time or income, cost to return the vehicle/transmission to the designated installer, storage, loss of use of the vehicle, fuel, telephone, travel, meals or lodging, commercial loss, injury to person or property, damages to other related/unrelated parts, and incidental, special, punitive, liquidated and consequential damages are not covered by this warranty.

Please Note Our Warranty is Voided Immediately If:

  • Honda DW1 or Z1 fluid is not used in the transmission.
  • If the transmission is not installed by a licensed automotive repair facility.
  • The stand-alone Trans cooler is not installed on any applicable units.
  • Not installing the reconditioned transfer case on applicable units.
  • Unauthorized work performed.

Need More Information?

For further warranty information or to start a technical support claim, reach out to our friendly sales staff.